Our Leadership Team

Dasher’s executive leadership has a wealth of healthcare and insurance industry experience. We understand your industry and your customer.

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We offer our team a welcoming, respectful, and safe environment that reinforces our commitment to high expectations for performance and community citizenship.

Dasher is a woman-owned, small business. This is our leadership team.

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Sharon Ryan
MBA, Chief Executive Officer

I acquired Dasher, Inc., in 2009 with the goal to create a forward-thinking and community-focused business. To do this, I transformed Dasher from a shipping and mailing production line environment to a data-driven, customer contact, services operation. My focus is on communicating about Medicaid and related programs to insurers, providers, and subscribers. Helping people live happy and healthy lives is what makes us get up in the morning.

Prior to purchasing Dasher, Inc., I was the President and COO of PMSCO Healthcare Consulting, where I led the executive team for a subsidiary of the Pennsylvania Medical Society specializing in the strategic use of data.

My business philosophy is based upon trust. You can click on every link on this website and get a good feel for our expertise and capabilities and, most assuredly, gain trust in our sourcing. But I hope you’ll make a call or meet with us to really discover what we can do. We’re that confident in our team and our capabilities.

I’m a person who puts words into action, and have a long service record supporting both commerce and the community of Central Pennsylvania. I am chair of the Capital Region Economic Development Corporation and immediate past chair of the United Way of the Capital Region Annual Campaign that raised more than $12 million for our community.

I hold an MBA from William Howard Taft University, graduated from Shippensburg University of Pennsylvania, and hold Pennsylvania agent licenses for life, health, annuities, property, and casualty.

Cynthia Tolsma
MBA, CPCU, CLU, President

As Dasher’s president, I draw upon my experience as an insurance industry executive with expertise in business management, strategy development, process optimization, and performance measurement. I also have both public and private sector experience in insurance, grant making, and law enforcement.

Before joining Dasher, I oversaw eight regional operations totaling $7 billion in revenue for Nationwide Insurance as field operations vice president. In this role, I was accountable for the achievement of growth and profit plans for property and casualty nationally.

As executive director of an anti-crime authority, I led Pennsylvania’s successful effort to reduce auto theft through grant making, law enforcement training, and public awareness.

In our community, I have served as chair of the United Way of the Capital Region Board of Directors, and in board leadership positions for the Pinnacle Health System, Pinnacle Health Medical Group, and the Foundation for Enhancing Communities. I’m also closely involved with the Brethren Housing Association, which rehabilitates apartments for single women with children and helps them build a future.

I’m a graduate of Swarthmore College and hold an MBA from the University of North Carolina at Chapel Hill, along with Certified Property-Casualty Underwriter and Certified Life Underwriter designations.

Tracey Glenn
CPC, COC, CPMA, CPPM, CEMC, CCS-P, Vice President – Operations & Community Outreach

What does a Vice President of Operations & Community Outreach do? At Dasher, that means I ensure Dasher’s clients feel trust, confidence, and satisfaction in the job we do, but also that our teams come to work each day motivated to meet our objectives and provide innovative customer service. I also lead  our health-related initiatives, such as Community Health Workers and Community Outreach programs. I’ve spent many years in the healthcare industry, so I’m working every day to strengthen and grow Dasher’s healthcare-focused lines of business.

My career has included working for a physician, an insurance company, a subsidiary of the Pennsylvania Medical Society, and a Medicare quality organization. I truly believe this varied background allows me to see an issue from many perspectives and work toward the best outcome for all. I love speaking to organizations about these experiences because it helps me to connect with the audience and provide real-life examples that hit home. I can relate to the challenges they face and provide solutions based on my time in the trenches. I’ve presented topics such as physician coding and documentation, electronic health records, medical practice revenue cycle, chart auditing, medical practice quality initiatives, and physician contract negotiations, with most sessions offering physician education (CME) credits.

When I’m not at Dasher, I love spending time with my family and volunteering on the Health Services Committee of the board of Hamilton Health Center. I have a Bachelor of Business Administration, with a major in Management and Organization, and am certified by the American Academy of Professional Coders and the American Health Information Management Association.

Ed Dame
Vice President – Operations

At Dasher, I am passionate about creating the best experience for our clients and staff. The combination of great people, efficient processes, and smart use of technology allows us to accomplish our mission of helping people lead happy, healthy lives! Every day our team works together to solve interesting problems and provide solutions that make the world a better place.

Prior to joining Dasher, I was responsible for executive leadership of a business technology firm that provided hardware, software, and services for a wide variety of clients in the US and abroad. This experience helped shape my view that, in today’s world, every company is a technology company. In this regard, my mission is to continually improve each day and help Dasher lead the way in “moving information forward.”

Outside of Dasher, I most enjoy spending time with my family. I am a proud graduate of the Pennsylvania State University, with a degree in Information Sciences and Technology. I enjoy giving back and being an active member of my community. I volunteer with my local church, the Boy Scouts of America, and various other organizations. In recent years, my family has established the Dame Family Foundation, where our mission is “finding small ways to add large value to others’ lives.” This has not only provided a platform to help others, but offers a way to teach my children about the joys of giving back.

Bonnie Meisel
CPA, Chief Financial Officer

I began working with the Dasher team as a financial consultant in 2009, providing financial oversight for Dasher’s operations. It was such a great experience that I became Dasher’s Chief Financial Officer (CFO) in late 2016. As the CFO, I am responsible for all aspects of Dasher’s financial performance, from daily execution to reporting. In addition to financial reporting, cash management, and budgeting, I work closely with Dasher’s talented leadership team in strategic planning to ensure Dasher is able to deliver quality services to our valued clients. My extensive financial background positions me as a financial resource and mentor to Dasher’s staff accountant and other team members.

My strong financial skillset and wide range of experience come from over 20 years in the financial services industry, with an emphasis on healthcare. Prior to joining Dasher, I led PMSCO Healthcare Consulting’s financial operations. During this time, I developed a strong passion for assisting physicians and other clients in identifying issues with their practices and managing financial resources. My experience with financial advisory services includes feasibility assessments for new practices and pro formas for ambulatory surgery centers, as well as impact studies for practices considering a new provider and/or compensation methodologies.

Outside of my work at Dasher, I enjoy spending time with my family, am active at church, and am passionate about raising funds to support medical research for a rare disease called methylmalonic acidemia.  I currently serve as a volunteer treasurer for the non-profit organization, Angels for Alyssa, and for our high school’s theatrical booster club.

As a graduate of The Pennsylvania State University, I hold a BS in Accounting and have been a licensed Certified Public Accountant in Pennsylvania for more than 25 years.

Strong Relationships. Mutual Partnerships.

Dasher’s clients place a high value on partnering with small businesses that are transparent, financially strong, and well known. We frequently field requests from business partners that are searching for other small diverse business partners.

 

Learn more about the benefits of partnering with Small Diverse Businesses.



Our Social Mission
is to help people lead happy, healthy lives.

Our Purpose

By being a trustworthy business partner for organizations serving the Medicaid population, Dasher can help people live happy, healthy lives. To that end, we provide:

  • Timely, accurate information to make good decisions.
  • Meaningful opportunities for employment.
  • Encouragement for all with whom we interact to achieve a healthy balance of mind, body, and spirit.

We offer our team a welcoming, respectful and safe environment that reinforces our commitment to high expectations for performance and community citizenship.

Strong Relationships.
Mutual Partnerships.

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Dasher provides time, talent, and measurable financial support for many community service organizations.