Posted on December 14, 2020
3 Questions to Ask- Uncomfortable conversations are part of management. But these exchanges don’t have to be hostile or a one-sided soliloquy leaving team members feeling demoralized or blind-sided. Managers don’t have to be insulting or brutally frank when telling a team member that they are not making the grade when they make a mistake […]Read More
Posted on December 07, 2020
Right Person, Wrong Seat Lily was managing one of our call center teams but she struggled with the personnel issues that kept arising. So, did Lily quit? Was she fired? No, we just found Lily a different job within Dasher that fit her strengths. Today, she is having significant success as a marketing assistant. […]Read More
Posted on November 30, 2020
Accountability from the Top Down One of the essential ingredients in the Entrepreneurial Operating System, or EOS® (www.eosworldwide.com) we use is a pie chart that we take bites of often. The pie chart identifies six components that every business must successfully manage to soar. These factors include 1) vision, one that is shared by all; […]Read More
Posted on November 23, 2020
Finding Our Direction Managing people and processes can be like playing pinball. Leaders at the helm of a small business may bounce from issue to issue without a predetermined direction, crafting a randomized pathway each time. At Dasher, we have found that operations run much more efficiently and effectively when managers have a set […]Read More
Posted on November 02, 2020
How It Really Works Dasher team member Joe Leaks says that “Saving money was not always a common thing for my family growing up.” He then read the book by Robert Kiyosaki titled, “Rich Dad Poor Dad.” It completely shifted his paradigm on money and how he should use it. But he kept struggling to end […]Read More
Posted on October 26, 2020
Soft Touch during Hard Times Even with the most astute money management, there are times when life still sends us financial tremors that can add up to a debilitating earthquake. An elderly parent moves in, a child has a rare medical disorder, and on and on. That is when our Employee Assistance Fund enters the […]Read More
Posted on October 19, 2020
You’ve Been Gotcha’d! Our “Gotcha” program has its roots in many school classrooms, “good news” media teams, and Candid Camera. If someone sees a team member doing good, by living our Dasher values, that team member receives points for doing good. Points equal dollars. Team members can cash in their “Gotcha” points for cash or […]Read More
Posted on October 12, 2020
Financial Health A 2017 CareerBuilder survey showed that 78 percent of U.S. workers live paycheck to paycheck to make ends meet. Nearly three in four workers confess that they are in debt. These statistics came out even before COVID-19 upended our world, and I am sure they paint a far rosier picture of the state […]Read More
Posted on October 05, 2020
Health and Happiness We all know money can’t buy happiness. At Dasher, we have found that it’s our culture and non-traditional benefits that often do. The “pursuit of happiness” lies not only at the heart of our nation’s Declaration of Independence but in our mission statement. It guides our approach to every team member’s life […]Read More
Posted on August 31, 2020
Exit vs Stay Interview While nearly every organization conduct exit interviews for departing employees, we do something completely different. We hold “stay interviews.” We ask team members how we can help them do their job better, while they are still working with us. Then we are not blindsided by a harsh truth that we may […]Read More
