The Impact of Gratitude on Financial Performance

    Posted on September 27, 2021

    “I think of the gratitude ripple effect.  We cannot have great financial performance without great people who feel cared for at Dasher and who are motivated to serve our customers with great dedication and skill.  When we show how much we care, it has a ripple effect on everything, including our financial results.”Read More

    Leadership and COVID 19

    Posted on September 13, 2021

    In a world that is experiencing a pandemic that is still here, a quasi-vaccinated population, and lurking COVID-19 variants, every leader is now challenged to develop new leadership skills. Applying existing leadership skills will have limited impact.  We are all in a leadership learning curve.  Dasher’s President, Tracey Glenn, is on the front lines of […]Read More

    Does Your Title Make You a Leader?

    Posted on September 06, 2021

    “No,” says Dasher’s president, Tracey Glenn, “leadership isn’t tied to a title but rather to an individual’s behaviors and actions.” Tracey says, “leaders often have a similar value set even though they have all sorts of different professional roles and titles.” We all have examples from our own lives and from media reports of people […]Read More

    Leadership is Listening

    Posted on August 30, 2021

    “Every day I see leadership at Dasher at all levels,” said Tracey Glenn, the president of Dasher. “Just last week we had member of our team dealing with a very difficult caller.  Another teammate didn’t intervene but instead walked over and sat with the person who was taking the challenging call.  That action, that show […]Read More

    Effective Leaders are Grateful

    Posted on August 23, 2021

    We are all in a leadership learning curve.  The status quo no longer exists, and our new reality offers us opportunities lead with gratitude.  Why do I specifically mention gratitude?  Because there is so much confusion about the difference between being thankful and being grateful. Being thankful and being grateful are often considered the same […]Read More

    Leadership Isn’t What It Used to Be

    Posted on August 16, 2021

    Thank you, Mr. Shakespeare.  “To be or not to be that is the question,” the first line in Hamlet, truly is a great question, especially as it applies to leadership.  As leaders, do we want to be relevant or not? Every leader is now challenged to develop new leadership skills. To be relevant today means […]Read More

    What a Dasher Team Member Looks Like

    Posted on June 07, 2021

    Most people would not expect a Dasher employee to be six years old. But new employee Andy Hart’s 6-year-old daughter has been a part of Dasher’s servant leadership culture.  She joined the Dasher team to create cards for residents in nursing homes during the isolation of the COVID-19 pandemic.  He also has a three-year-old daughter […]Read More

    Share Information

    Posted on May 31, 2021

    After the Challenger space shuttle disintegrated before the eyes of America in a ball of smoke in 1986, killing seven, investigators discovered emails discussing concerns about the seals on the rocket boosters. Yet, those emails never got to the right people or sounded the alarm loudly enough about the dire consequences of the seals’ possible […]Read More

    Speak Straight

    Posted on May 24, 2021

    In a company specializing in communication, Dasher team members’ interaction models positive, constructive, conflict-free dialogue. One way we do that is through straight talk.  When someone says something that confuses or concerns us, we deal with it immediately. When we see something we like, we share it. And when we see something funny or phenomenal, […]Read More

    Go the Extra Mile

    Posted on May 17, 2021

    Andy Hart is new to Dasher, but he has already embraced the Dasher family work ethic.  The team always goes the extra mile, and they do it not to enrich or advance themselves but for each other. As the new Business Relationship Manager, Andy says he always aims for greater effectiveness and efficiency, primarily because […]Read More

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